Bone and Joint Hospital at St. Anthony strives for honest, ethical, legal, and fair relationships with our patients and the Communities we serve, and with employees, payers, suppliers, and other health care providers. Through The SSM Health Care Corporate Responsibility Process, and consistent with the SSMHC Standards of Ethical Behavior and "Ethical and Religious Directives for Catholic Health Care Services", our ethical responsibilities to these stakeholders are reflected in the following philosophies and procedures.
Ethical Responsibilities to Patients and the Community
- Bone and Joint Hospital at St. Anthony complies with all applicable federal, state, and local regulatory and legal requirements.
- We respect and protect the dignity of our patients, regardless of the nature of their health problem or social status. Should patients be in need of protective services, they will be counseled regarding their right to access these services, and will be provided with information on how to access pertinent advocacy groups.
- We represent SSM Health Care accurately and honestly and do not engage in any activity intended to defraud anyone of money, property, services, or excellent quality care.
- We respect the rights of our patients and make available to them upon admission a listing of these rights, including:
1. The right to formulate advance directives for medical treatment and the hospital's duty to comply with carrying out the patient's directives;
2. The right to free and informed consent for medical treatments and procedures;/P>
3. The right to forego extraordinary means of preserving life and the hospital's duty to respect and comply with the individual's decision;
4. Respect for the patient's privacy and confidentiality regarding information related to the patient's diagnosis, treatment, and care;
5. The right to address conflicts regarding admission, treatment, or discharge through the hospital's conflict resolution process;
6. The right to informed consent regarding participation in medical research or experimentation.
We maintain ethical billing practices through: training of those involved in coding and documenting charges in order to assure patients are billed for only those services provided; provision of itemized billing statements; and review and resolution of questions regarding patient billing.
Patients are not refused admission or treatment based on economic factors. Transfer of patients is conducted only at the request of the patient or in the event it is determined the patient requires treatment beyond the capabilities of this hospital.
Clinical decisions, including decisions to admit or discharge a patient, are made by the attending physician and are based on identified patient health care needs. Conflicts regarding admission and discharge are addressed through hospital policy regarding conflict resolution.
Ethical Responsibilities to Employees
We treat employees respectfully and justly, as displayed by the following philosophies:
- We provide equal employment opportunities irrespective of a person's race, color, religion, sex, age, national origin, disability/handicap or status as a disabled veteran or veteran of the Vietnam Era. We provide a work environment which fosters open communication and employee participation.
- We strive to provide a work environment that ensures employee safety and well-being.
- We provide equity in compensation and benefits.
Ethical Relationships with Community Agencies, Educational Institutions, and Other Health Care Facilities
- We search for opportunities for collaboration with community agencies and organizations, educational institutions, and other health care facilities to promote medical research and education, and improve the community's health and wellness status.
- We cooperate with proper authorities by reporting cases of abuse and violence, infectious diseases, and other reportable events.
Ethical Marketing Practices
- Transfers of patients to other facilities due to a medical condition requiring treatment beyond the hospital's capabilities are done only with agreement of the receiving facility to accept the patient.
Ethical Relationships with Payers and Suppliers
- Marketing efforts follow the American Hospital Association's Society for Healthcare Strategy and Market Development guidelines. Activities reflect only truthfulness fairness, accuracy, completeness, and sensitivity to the health care needs of the public. Marketing efforts reflect only the services available, as well as accurate information regarding licensure and accreditation.
- We strive to be responsible stewards of available health resources, improving services while controlling costs.
- We work to assure patients receive care at the appropriate level of care, utilizing the appropriate degree of resources to maximize positive outcomes.
- We value strong relationships with payers and suppliers, honoring contractual agreements and financial responsibilities.
Potential Conflicts of Interest
- Employees of Bone and Joint Hospital at St. Anthony will remain free from offers or solicitations for personal benefit to perform work or make decisions in a particular fashion which benefits outside parties.
- Members of the Board of Directors execute a conflict of interest disclosure statement to assure there are no personal or business conflicts which could interfere with their decision making in the course of governance of Bone and Joint Hospital at St. Anthony.
- Employees will not use their positions to profit personally or assist others in profiting in any way at the expense of the organization or of the people we serve. To this end, managerial staff complete a conflict of interest disclosure questionnaire.
- Any contractual relationship which might be a potential conflict of interest or which might interfere with the hospital's mission will be reviewed by the Governance of the Hospital.
VIOLATIONS OF CODE OF ETHICAL BEHAVIOR
Any allegations regarding violation of the Code of Ethical Behavior will be investigated by the appropriate governing or administrative body. Corrective actions for confirmed breach of ethical conduct by employees are described in the Hospital Employee Handbook and related disciplinary policies. Corrective actions for ethical violations by Governance or Medical Staff are described in their respective Bylaws or related policies.